Rent increases may resume as soon as December 1st, 2020. For your rent to increase on December 1st your landlord must have given you a notice of rent increase at least three months prior (September 1st or earlier). If you think your rent is being increased illegally, please contact the SNA Rental Safety Coordinator.
The Residential Tenancies Branch (RTB) has resumed eviction hearings. This means tenants can once again be evicted for non-payment of rent and all other evictable offences.
If you are being threatened with an illegal eviction or rent increase, or need help or advice, contact the Residential Tenancies Branch or the SNA Rental Safety Coordinator using the contact info below.
The RTB office is closed to non-essential walk-ins.
You can still get help if you have an *urgent* matter with your rental situation.
You must call or email to make an appointment.
EIA is currently discouraging walk-in visits.
EIA is discouraging direct calls and emails with your worker; they may not respond to you.
For fastest service, contact the EIA call centre.
Phone: 204-948-2888 (7:00am -7:00 pm, Mon-Fri)
Up-to-date information: https://www.gov.mb.ca/fs/eia/
Advice on EIA
SNA Homelessness Outreach Mentor
Facebook/Messenger: Jasmine Spencehousing
Manitoba Hydro hydro disconnections have resumed.
What to do if you can’t pay your bill
Neighbours Helping Neighbours Program, emergency funding to assist with energy bills if you are 60+ days in arrears.
Find out: if you qualify
Dealing with Hydro arrears? SNA can help! Contact the SNA Rental Safety Coordinator:
Your water cannot be shut off during COVID-19 for payment issues, until further notice.
The City will work with you to make more flexible payment arrangements
How to Read Your Meter and When to Submit Readings (Click the first option on the page)
Every way to submit your meter reading:
Submit your meter reading regularly to avoid being overcharged for estimated bills.
Submit by phone: 204-986-4445
Submit online here
Having Difficulty Making Payments?
Contact the Utility Billing Centre
Click the link below and then click Payment Arrangements
Having Trouble Paying?
H2O (Help to Others) Program
If you are lower income and having difficulty paying your water bill, you may be eligible for assistance through the H2O program.
By law, your landlord must keep your rental unit at a certain minimum temperature during the day and at night.
Your landlord cannot turn off your heat if it gets colder than what is specified below, under any circumstances (not just during COVID-19).
If you have lost pay due to coronavirus, you may be able to apply for benefits under the CERB. This will include anyone who is laid off or can’t get hours, anyone who is sick with coronavirus, folks who must self-isolate, and more.
Notice: The information on this page may become outdated quickly, and is only meant as a guide. Check directly with the source for the most up-to-date information.
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