Holistic Housing

Contact Information:

Cheryl Starr, Housing Coordinator
Phone: 204 783 5000 ext 5
Email: Housing@spenceneighbourhood.org

Anita, Homelessness Outreach Mentor
Phone: 204 999-4485
Email: row@spenceneighbourhood.org

Jasmyne, Rental Safety Coordinator
Phone: 204-998-5993
Email: rentalsafety@spenceneighbourhood.org


Mailbox Services:

If you have a community mailbox with SNA, mailboxes have been moved to the MERC at 430 Langside. You can pick up your mail from 10:00 am – 3:00 pm, Monday-Friday

Description of services offered by the SNA Holistic Housing:

Holistic Housing at SNA uses the housing first model and approaches the housing challenges with a holistic lens. Individuals are assisted in finding housing, keeping it, maintaining it, and becoming a part of the community. The task often entails working with or in the following areas: EIA advocacy, RTB rules and regulations, home improvement grants, mediation, safety, promoting new housing developments in the neighbourhood, employment programs, volunteer programs, rooming houses, bed bug remediation, health, connecting community to resource… and many others. It has been over twenty-five years that the housing committee along with various community members have worked on housing projects in Spence! Click to see highlights with a brief description.

Our Team

Our staff work together to connect individuals to the resources they require for housing.

The Housing Coordinator provides support to all housing staff and ensures implementations of projects highlighted in the Housing Plan are done. The coordinator ensures that the connections between stakeholders are made and provides venues for the voices to be heard.

Housing Coordinator: Cheryl Starr


The Homeless Outreach Mentor assists individuals that are homeless by offering continuous support in finding a place to live until they feel they are ready to do it alone. Connections and networks are made around participants’ needs.

Homelessness Outreach Mentor: Anita

Provides advice on:

  • Employment & Income Assistance (EIA)
  • Accessing emergency shelters
  • Food security: where and when to get meals
  • Systems navigation help, referrals to other supports and housing agencies
  • Continuing support for existing HOM clients


The Rental Safety Coordinator assists community members who are having issues with their landlords – and landlords who are having issues with their tenants. This mediator position ensures that all parties understand their rights and responsibilities and provides support with the goal of keeping people housed.

Rental Safety Coordinator: Jasmyne

Provides advice on:

  • Residential Tenancies Branch (RTB)
  • Working with your landlord
  • Hydro arrears
  • Bed bugs
  • Connect2 Voicemail system
  • Systems navigation help, referrals to other supports and housing agencies
  • Continuing support for existing Rental Safety clients


Housing Incentives

The various financial opportunities are available to the Spence Neighbourhood.

Fix-Up Incentives Program

Homebuyer Assistance Program

Rooming House Projects-Spence Neighbourhood

CCPA Report Rooming Houses to Rooming Homes:

IUS Report Winnipeg’s Vanishing Rooming Houses:

Rooming Houses to Rooming Homes Documentary:

Need assistance from us?

If you live in the Spence neighbourhood, we can help you with advice about your housing situation and systems navigation! If you live outside of the Spence neighbourhood, please check the Housing Supports Outside of Spence page for services in your area.

How to contact the Residential Tenancies Branch:

Call or email to make an appointment.

Phone: 204-945-2476
Email: rtb@gov.mb.ca

Up-to-date information: https://www.gov.mb.ca/cca/rtb/

How to contact EIA:

Contact the EIA call centre.

Phone: 204-948-2888 (7:00 am-7:00 pm, Mon – Fri)
Email: eia@gov.mb.ca

Up-to-date information: https://www.gov.mb.ca/fs/eia/

Common EIA Forms:

EIA Rental Form

EIA Direct Deposit Form

EIA Income Declaration Form


615 Ellice Avenue – Winnipeg, Manitoba – R3G 0A4

Community Work is Heart Work!